> ## Documentation Index
> Fetch the complete documentation index at: https://help.truerestore.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Supported iPhone, iPad, and Android devices

> The minimum iOS and Android versions TrueRestore needs, which features depend on your device, and what to check if the app won't install.

**Who it's for:**TechnicianProject LeadAdmin

**Available on:**Mobile

## Operating system requirements

| Device | Minimum version |
| - | - |
| iPhone and iPad | iOS or iPadOS **17** or later |
| Android | Android **10** or later |

Keep your device's operating system and TrueRestore up to date. To check your TrueRestore version, see [How to check your TrueRestore version and update](https://help.truerestore.ai/articles/how-to-check-your-truerestore-version-and-update.md).

## Features that depend on your device

| Feature | What it needs |
| - | - |
| Photos, readings, notes, offline work | Any supported phone or tablet |
| LiDAR room scanning | An iPhone Pro or iPad Pro with a LiDAR sensor. See [I don't see the option to scan with LiDAR](https://help.truerestore.ai/articles/i-dont-see-the-option-to-scan-with-lidar.md). |
| 360° photos | A supported 360° camera paired with your phone. See [360° photos with Ricoh Theta or Insta360](https://help.truerestore.ai/articles/360-photos-with-ricoh-theta-or-insta360.md). |

## Storage and connection

* Keep free storage on your device. Photos, videos, and scans are saved on your phone first, and a nearly full device can't save new captures.
* A stable connection, preferably Wi-Fi, makes uploads faster and more reliable. See [Understanding sync status](https://help.truerestore.ai/articles/understanding-sync-status.md).

## I can't find or install TrueRestore

Check these in order:

1. **Check your operating system version.** On iPhone or iPad, go to **Settings → General → About**. On Android, go to **Settings → About phone**. If it's below the minimum above, install any available system update.
2. **Search from the store app itself.** Open the App Store or Google Play, search for TrueRestore, and install from the official listing rather than an old link or a downloaded file.
3. **Check the store is up to date and signed in.** On Android, update the Play Store and Google Play services, and make sure you're signed into the right Google account.
4. **Free up storage** if your device is nearly full.
5. **Restart the device**, then try again.

If the store says your device isn't compatible, or TrueRestore doesn't appear even though your device meets the requirements, contact Support with your device make and model, operating system version, and a screenshot of the store page or message.


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