> ## Documentation Index
> Fetch the complete documentation index at: https://help.truerestore.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding sync status

> One bar combines download progress with items waiting to upload, with more detail on the Offline Data screen.

A single status bar on the job combines download state ("Available offline," "Update available," "Downloading… 62%") with upload state ("3 items to upload," "Syncing…"). For more detail, open **Offline Data** from the job to see the last successful sync time and trigger a manual **Sync now**. A photo or video that hasn't downloaded yet shows a clear placeholder icon rather than a blank tile, so you always know what you're missing versus what's just loading.