Who it’s for:Admin
Available on:Web
Your company’s Schedule is a price list of line items, each with its own cost and margin percentage, set by an Admin under Settings → Time & Materials (the Settings area on web is Admin-only). Margin is set per line item rather than as one company-wide number, so you have full control over which items carry more or less margin — review your schedule periodically if you want to shift pricing broadly.
TrueRestore calculates the customer-facing sell price from those two numbers using a gross-margin formula: sell price = cost ÷ (1 − margin%). For example, a line item that costs you $80 with a 20% margin sells for $80 ÷ 0.80 = $100.00. Set your target margin once per item, and every estimate and invoice built from it prices itself correctly from then on.
The ServiceTitan Pricebook price sheet is the exception. When an Admin syncs the company’s ServiceTitan pricebook (see Integrations), that sheet’s rows carry the price set in ServiceTitan rather than one worked out from cost and margin, and the whole sheet is read-only in TrueRestore — change those prices in ServiceTitan. The same goes for a ServiceTitan item on any of your other sheets: it shows the ServiceTitan logo, keeps ServiceTitan’s price, and can’t be edited there; the sheet only decides which category it sits in.
Anyone with access to the job’s Time & Materials tab can then build an estimate by adding items from the schedule with quantities — they use the pricing without being able to change it. Change orders let you adjust the scope after the fact without touching the original numbers — a change order is its own itemized document tracked through Draft → Pending Approval → Approved → Sent, sitting alongside the original estimate rather than replacing it.