Who it’s for:TechnicianProject LeadAdmin
Available on:Mobile
To reach Support from the app, tap the gear icon in the bottom bar and select Contact Support. Including these details in your first message gets you an answer faster.
For upload or sync problems, also say what the Offline Data screen shows and roughly when you captured the item. If Support asks for a diagnostic report, select Send Diagnostic on the same gear-icon screen.
Please don’t log out or reinstall before Support has had a look — see Before you log out, reinstall, or change devices.